Shopping Information
Are the photographs original?
Yes, all photographs are limited edition art prints and come with a certificate of authenticity.
Are the artworks made to order?
Yes, many of our artworks are produced individually upon order.
Do I receive a certificate of authenticity?
Yes, every artwork includes a certificate of authenticity.
Can I return a product?
You may return non-customized items within 14 days. Custom-made products are excluded from the right of withdrawal.
What condition must the returned product be in?
Returned items must be in original condition. If the product is damaged or used beyond inspection, a refund may be reduced or refused.
How long does delivery take?
Delivery usually takes up to 14 days within the EU.
Do you ship internationally?
Shipping outside the EU is possible.
Are the contents suitable for minors?
No. The content is classified as 18+ and intended only for adults.
What payment methods do you accept?
We accept credit cards, PayPal, and bank transfer.
What happens if my order arrives damaged?
Please contact us within 24 hours with photos of the damage.
Payment Information
What Payment Methods Are Accepted?
Bank transfer, PayPal and direct payment.
Is Buying On-Line Safe?
Yes, our site is protected against data theft and hacking.
Orders and Returns
How do I place an Order?
Send us request on our email address info@ostudio.space
Do I need an account to place an order?
No, you can place the order without account as-well.
Who should I to contact if I have any queries?
Please contact our office department by sending email on following address info@ostudio.space
How Can I Cancel Or Change My Order?
You can cancel or change item only if print have defect.
How Do I Track My Order?
tracking number will be provided after purchase.
How Can I Return a Product?
Only in certain cases.